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Customer Care Services

Customer Care Services

Outsource Customer Care to Us

Let AnswerNet be the customer care department for your business.

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Customer Care Outsourcing

Select A Service:

Call Centre Services Overview
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Call Centres Serving
Canada and the US

 

 

AnswerNet is Here to Help with 24/7 Customer Care &
Help Desk Services!

Your customers deserve one-on-one personal attention. AnswerNet provides cost-effective customer care, customer service, customer support, help desk, and sales support solutions suited to meet your individual needs.

 

Key Features

  • Bilingual English & French.
  • Our agents are in Canada, working in clean, safe, well-supervised environments.
  • Rely on us 24/7, during peaks, after-hours or in the event of an emergency.
  • Save on costs.
  • Minimize unnecessary call centre labour, real estate and technology investments and avoid long program ramp-up times by outsourcing to us.

 

Flexible Customer Care and Customer Service Solutions

Whether you have a steady call volume or spikes in traffic, feel confident AnswerNet can deliver quality care. AnswerNet’s Canadian call centres stand ready to handle your customers' calls, emails and live chats in English or French, as your business dictates.

 

Select from a shared-agent or a dedicated-agent plan that best fits your needs.

 

Quality Customer Care

Your callers expect excellent customer care and customer service.

 

AnswerNet delivers care and service with friendly, helpful agents that are ready to answer calls promptly and listen carefully to your customers needs. Our call centres are located in Canada, one in eastern and one in western Canada. No matter which you choose, your calls are handled per your instructions.

 

We can access your knowledge base for a solution or create one for you within our system. We can even create a CRM exclusively for you.

 

AnswerNet accurately documents all contacts to ensure proper communication back to you and your staff.

 

Need Sales Support?

Direct your sales calls to us, and our highly skilled agents will provide the quality service that encourages customers to buy.

 

Our agents can identify cross-selling/upselling opportunities when interacting with your customers. We will make the sales or we can forward the contacts to one of your sales professionals. We can also work with you to identify potential top-level buyers by examining purchase patterns.

 

Contact Us

Contact us today to design customer care or help desk support services for your business or organization.

 

Return to Call Centre Services Overview or AnswerNet.ca Call Centres home page.