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Market Research

Market Research

Market Data Collection Services

Know your customers. Reach your market with our inbound and outbound data collection campaigns and surveys.

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Market Research Services - Data Collection Services

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Answering Services,
Call Centre Services and Telesales Serving Canada and the US

 

 

 

 

 

Consumer data collection, surveys, polling ...

In today’s market of limitless consumer choice, knowing precisely what customers want and need is the greatest competitive advantage a business can have.

 

AnswerNet’s Market Research Services specialize in helping you and your clients collect critical consumer data so you can measure customer satisfaction and loyalty, create brand awareness, and gauge satisfaction and purchasing patterns, ensuring your market research efforts reach their full marketplace potential.

 

AnswerNet conducts both inbound and outbound data collection campaigns and surveys using live agents and state‐of‐the‐art technology, such as Computer‐assisted telephone interviewing (CATI), Interactive Voice Response (IVR), email, and web chat.

 

AnswerNet’s Market Research Services also conduct political polling and surveys for our clients, measuring the effectiveness of civic leaders’ messages to their constituents to assist in campaign development.

 

With support from over 50 locations throughout the United States and Canada, AnswerNet’s Las Vegas‐based Market Research Services can support any size and scope of your market research campaign..


Key benefits...

  • Measure Customer Satisfaction

  • Verify Brand Awareness

  • Measure Brand Loyalty

  • Reach Full Marketplace Potential

  • Learn Purchasing Wants, Needs and Patterns

  • Confirm Viability of New Products

  • Collect Data to Measure Campaign Effectiveness

  • Anticipate Campaign Success Levels

  • PCI‐DSS Compliant.

 

Key features...

  • Data Collection
    ‐ Focus Group Recruitment
    - Focus Group Facilitation
    ‐ Live Agent Surveys
    ‐ Computer‐assisted (CATI) Research
    ‐ IVR Survey
    ‐ Email and Web Chat Surveys
  • Inbound Campaigns
  • Outbound Campaigns
  • In‐depth Reporting
  • Customizable Report Delivery
  • Political Polling
  • Experienced, Highly Trained Interviewers
  • Multi‐lingual Interviewers

 

Contact Us

Contact us today for more information or a consultation.

 

 

 

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